Returns & Exchanges
We want you to be completely satisfied with your Jack Murphy purchase, which is why we offer a 30-day return policy for any unworn items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your experience is as seamless as our classic tailoring.
Initiate Your Return
Log in to our online returns portal using your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the garments in their original packaging, ensuring all tags are attached and the items are in a resaleable condition.
Attach the Label
Print your prepaid shipping label from the portal and securely affix it to the outside of your parcel, covering any previous delivery marks.
Drop Off and Track
Hand your package to your nearest authorized carrier location and keep your receipt; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing